As businesses are growing, serving customer queries is no longer restricted to direct and personal employee interactions but has instead moved to digital channels through interactive displays and service chat bots.

Invoice Processing has traditionally been one of the top manual time and cost consuming jobs in any organization. Every day, invoices worth billions are processed and accounts payable is one process which mid to large size companies cannot avoid. Additionally, one has to go through each and every email, download invoices, verify and extract the data manually and finally, process it for payments.

"By 2020, the average person will have more conversations with bots than with their spouse". *Source: https://www.gartner.com/smarterwithgartner/gartner-predicts-a-virtual-world-of-exponential-change/

An Introduction to Internet of Things (IoT) IoT is the new buzz word that is an ecosystem of computer devices, automated/digital machines, objects, which hold unique identifiers and has the ability to transfer data over the network without involving human-to-human or human-to-computer interaction. The purpose of IoT is to have a fully connected world in which all objects are interoperable with