On-Demand Webinar


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innominds logo
Diva
Divakar Tantravahi
Co-founder & CEO
Ravi
Ravi Kumar Meduri
Executive Vice President
MinervaCQ logo - SD
Cosimo
Cosimo Spera
Founder & CEO
Daniel
Daniel Hong
CMO

Webinar: Uplevel Product and Customer Support With The Latest AI

A must-watch webinar for industry executives 

Are you ready to dive into the future of customer support? Watch our exciting webinar where we’ll explore the latest AI technologies that are changing the way businesses engage with their customers. From retail to healthcare, we’ll dissect real-world case studies and reveal the tangible benefits of integrating AI into your support ecosystem.

Key Take Aways:

  • Watch how our AI-powered copilot transforms contact centers by helping agents upsell and assist customers more efficiently, leading to cost reductions and higher customer satisfaction.
  • Discover how AI minimizes employee downtime and reduces costs by guiding Help desk agents to resolve issues faster, ensuring smooth and efficient operations.
  • See firsthand how AI enhances and streamlines health member experiences, making the process of claims and explanations of benefits seamless and hassle-free.

Who Should Watch:

Industry executives, decision-makers, and anyone eager to stay ahead in retail, tech, or healthcare. If you're passionate about leveraging AI for support excellence, this webinar is a must-watch!


Speakers

Divakar

Divakar Tantravahi

Co-founder & CEO of Innominds

Divakar Tantravahi, the visionary leader behind Innominds Software, has dedicated the past 25 years to fostering innovation. With a passion for engineering and a commitment to engineering intelligence responsibly, he has positioned Innominds at the forefront of technology. As CEO and Co-Founder, Divakar has transformed Innominds into a Gen AI-first organization based in San Jose, California. Under his leadership, Innominds is renowned as an innovation hub that tackles complex problems across industries. Recognized for his resilience and empathy, Divakar was honored by Great Place to Work® India as one of India’s Best Leaders in Times of Crisis 2021. He remains dedicated to shaping a future where Generative AI transforms lives responsibly and intelligently.

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Ravi

Ravi Kumar Meduri

Executive Vice President of Innominds

Ravi Meduri is an EVP, with the global responsibility for Entperise Solutions and AI at Innominds. The solutions expertise spans verticals in Banking, Healthcare, Lifesciences, Manufacturing, Automotive etc. and covers the entire data and AI lifecycle. Ravi is also a core contributor to the assets and accelerators at Innominds on ML Ops, Data Annotation, Modern Data Platform, AI led Digital Quality Engineering etc. Ravi has two USPTO patents in Pattern Search and two more pending in feature engineering and pattern search space reduction. Currently he is researching in the application of multi-modal Gen AI and the role of agents to solve the complex problems of planning, reasoning and optimization. He has spoken in various international Data, AI and Technology events evangelizing and leveraging technology to solve complex problems. Ravi has been with Innominds for more than twelve years. Before joining Innominds, Ravi worked with Vetra Analytics, Satyam, Reliance Infocomm and ICICI Ltd. Ravi is an alumnus of IIT, Madras and IIM, Calcutta. He has received several international awards in Innovation, Design and Process Management.

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Cosimo Spera

Cosimo Spera

Founder & CEO of Minerva CQ

As a world renowned mathematician Cosimo has brought a unique lens to artificial intelligence, machine learning, and natural language processing for decades. His contributions in the fields of data science, graph theory, mathematical modeling, and predictive analytics have helped transform global supply chains and automation technologies. Cosimo is a Silicon Valley veteran who has held leadership positions for various early, mid, and late stage startups in the customer engagement technology and energy spaces. Prior to working in technology Cosimo was a Fullbright professor at the University of California at Berkeley and a professor at the University of Siena.

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Daniel Hong

Daniel Hong

CMO at Minerva CQ

Daniel Hong is an industry veteran with over 20 years of experience in contact center and customer experience. Prior to Minerva CQ, Daniel was a VP for Forrester’s CRM, Customer Service, and Collaboration practice and the Healthcare practice. There he helped Fortune 1000 clients create omnichannel, co-pilot, and conversational AI strategies to improve customer and agent experiences. Daniel has been quoted in various publications including The Wall Street Journal, Economist, NY Times, NPR, and others.

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