Accessibility Testing Services for CRM products | Innominds

Solutions

Understood multiple CRM solutions requirement and validated them against WCAG standards
Performed end-to-end Accessibility Testing and below are the key Accessibility Testing areas that were covered:
- Keyboard Navigation
- Focus Navigation
- Screen Readers
- High Contrast
- Color Contrast
- Zoom
- Automation
Conducted an in-depth WCAG compliance assessments via manual reviews and used automated test tools such as AXE, Keros and assistive technologies like JAWS, NVDA and Narrator to improve the quality of the app

Developed more than 400 test scripts covering all the web Accessibility Test scenarios, test conditions and performed cross platform testing
Performed Accessibility audits for the applications using test tools like Keros and AXE supported by assistive technology like NVDA, Narrator, Chrome Vox and JAWS
Analyzed the defects and performed prioritization based on its impact on user experience
Developed detailed accessibility evaluation reports, describing a11y violations and recommendations for resolving them

Benefits

Successfully tested as per the parameters defined by customer along with the WCAG 2.1 A and AA compliance
Improved user experience by 40% for specially abled while ensuring consistency of the product

Identified and closed more than 300 defects
Approximately 99% of defect removal efficiency in the production environment