Modernizing Customer Experience

marketing@innominds.com

Delivering Seamless Interactions in a Tech-Driven World

In today's experience-driven economy, exceeding customer expectations is no longer a differentiator; it's the baseline for success. We believe that by thoughtfully considering every aspect of the customer journey, from form factor to functionality and usability, you can create truly next-generation customer experiences. We don't just design, we engineer experiences intelligently. Our solutions are designed to be adaptable and scalable, ensuring your customer experience remains at the forefront of innovation.

Innominds' Promise: Meaningful Engagement, Higher Retention, and Accelerated Growth

Enhanced Convenience

We empower seamless customer experiences, making it easy for them to access information, make purchases, or seek assistance across any channel or device.

Personalization and Customization

We personalize the customer journey by leveraging data and analytics, ensuring each interaction feels tailored and relevant.

Omni-channel Consistency

We create a seamless experience across all touchpoints, from browsing your website to interacting with customer service through any channel web, mobile or any device.

Proactive and Responsive Support

We offer instant assistance and personalized support through live chat, chatbots, and AI-powered assistants.

Our Offerings

UX Research & Design Services

Designing intuitive customer experience through user research, usability studies, and design thinking-based problem-solving

UX Research & Design Services

UI Modernization

Revamp the UI to showcase a contemporary aesthetic look and feel for hyper-interactive applications

UI Modernization

Digital Experience

Creating immersive and conversational digital experiences while adhering to WCAG standards for web and mobile

Digital Experience

"Over 70% of CX leaders struggle to design projects that increase customer loyalty and achieve results. Marketing leaders must develop effective customer experience strategies to optimise customer interactions and drive business outcomes."

Success Stories

Asset-tracking solution with engaging user experience helping construction professionals to easily find, track, and manage assets

Based on the mobile form factor, detailed wireframes were designed to achieve the best possible user experience, keeping in mind the OS platform patterns and capabilities. 

Created the UX design for an AI-driven Physical Security App

Our UX team worked on the concept based on UX design principles such as minimal input and maximum output, design for forgiveness, design for trust, and humanizing experiences.

View all case studies

Maximize Coverage, Minimize Maintenance

Unleash the power of automated testing with our comprehensive, open-source AI platform. Effortlessly create and execute tests across diverse platforms like web, mobile, APIs, desktops, and even mainframes. Our AI-powered approach simplifies test creation and ensures efficient execution with parallel processing. Experience faster development cycles, broader test coverage, and reduced costs with our innovative open-source platform.

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