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Case StudyEnd-to-End Product Testing on VDI to Ensure Accessibility and Consistency Across Multiple Platforms

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Client Profile

The client provides Virtual Desktop Infrastructure (VDI) software, helping enterprise IT departments deliver applications and data to mobile devices.

Business Challenge

To ensure the client applications (Control, HTML) meet the Web Content Accessibility Guidelines (WCAG) success criteria - WCAG 2.0 A, AA and WAI-ARIA standards for better usability and accessibility.

Solutions

  • Provided WCAG, QE Advisory and Consulting services
  • Validated client applications against WCAG 2.0 A and AA standards
  • Performed Accessibility Testing using various test pivots as mentioned below:
    • Keyboard Navigation
    • Focus Navigation
    • Screen Readers
    • High Contrast
    • Color Contrast
    • Zoom
    • Automation
  • Conducted an in-depth WCAG compliance assessments via manual reviews and by using automated test tools (AXE) and assistive technologies (JWS, NVDA and Narrator) to improve quality of the app
  • Reviewed WCAG A & AA compliance defects with the client and recommended possible resolutions
  • Performed system testing for the client’s product suite, increased test coverage in shorter release cycles and improved product's quality
  • Compiled reports regarding failures in WCAG A & AA compliance and provided ways to remediate

Benefits

  • Successfully validated and made sure that the application meets the WCAG 2.0 confirmation levels A and AA
  • Improved user experience for specially abled individuals, resulting in consistency of the product and bringing better accessibility
  • Identified more than 240 defects
  • Performed cross platform testing with four different browsers (Chrome, Edge, IE & FF)

Tools and Technologies

  • Functional Testing
  • Accessibility Testing
  • Accessibility Evaluation with Automation Tools

Key Services

  • AXE
  • WAVE
  • JAWS
  • NVDA
  • Narrator
  • CCA
  • Chrome VOX
  • JIRA
How to Test Accessibility of VDI appications ?

 

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