CASE STUDY 1

Achieved Development of New SaaS Platform 40% Faster and 30% Reduced Costs leveraging iSymphony™

Client

The client provides cybersecurity services (SaaS) to enterprises for strengthening their businesses from attack.

Need

The client required a platform to accelerate the development of core features for their data-driven cybersecurity solution—including authentication and authorization, user management, tenant management, and policies and alerts—aiming to analyze complex threats, ensure operational visibility, and implement data-driven strategies for timely alerts to the IT team.

Solution

Rapid Development:

Leveraged iSymphony™ templates and accelerators to rapidly develop core platform modules for a data-driven cybersecurity solution, achieving speed and cost efficiency.

Tenant Management:

Implemented tenant management features, including onboarding, automated provisioning, de-provisioning, and a comprehensive tenant dashboard.

User Management:

Developed user management capabilities to allow tenant administrators to onboard users, assign roles, and manage privileges effectively.

Authentication and Authorization:

Established authentication and authorization functionalities, featuring role-based access control and multiple login methods.

Policy and Alerts:

Integrated policy and alerts modules to analyze incoming log data and trigger alerts based on defined conditions.

Automated Notifications:

Enabled automated email notifications and push alerts for various alert types to enhance response time.

Operational Visibility:

Enhanced overall operational visibility and responsiveness to cybersecurity threats through modern practices.

Result

  • Developed high-quality code that is extendable, enhancible, and customizable as required.
  • Achieved 40% faster feature development with 30% lower costs, ensuring multi-tenancy support and scalability.
  • Enabled cost-effective platform maintenance through streamlined processes.

CASE STUDY 2

Innominds accelerates development for a major battery manufacturer, utilizing iSymphony™ accelerators and saving 320 person-hours

Client

The client is a leading Asian automotive battery company seeking to enhance its customer support services.

Need

The client seeks a smart automated support service leveraging conversational AI for real-time, personalized post-sales and product warranty support, integrating customer and product data for efficient automated responses to inquiries.

Solution

Accelerated Development:

Accelerated the development of a chatbot-based application using iSymphony platform accelerators.

Chatbot Solution Design:

Designed a chatbot solution that queries data from the product catalog and user data to efficiently resolve customer requests.

Voice and Location Integration:

Integrated Google Voice Assistant for voice support and maps for locating the nearest service stations.

Low-Code and Microservices Approach:

Utilized Innominds’ low-code, no-code platform, iSymphony™, to enable rapid development and implemented a microservices architecture for scalability.

Seamless Integration and Documentation:

Ensured seamless integration between the UI and backend with clean API documentation, forming a robust foundation for subsequent code development.

Result

  • Less redundancy in processes, leading to a lighter workload for call center staff.
  • Achieved a saving of 320 person-hours in application development time.
  • Provided faster, real-time responses to customer inquiries.
  • Delivered a personalized service that tracks customer purchases and resolves product warranty-related queries.

CASE STUDY 3

Boost Tool Usage: 60% Increase with Innominds Tracking Software

Client

The client is a European multinational construction and building maintenance products manufacturer.

Need

The client needed a solution to reduce the time their customers spent searching for tools across construction sites and to improve the management of certification and monitoring of maintenance due dates.

Solution

Software Tracking Tool Development:

Designed and built a software solution to efficiently track construction tools at various construction sites.

Maintenance Monitoring Solution:

Created a solution for the client’s end-customers to monitor and manage building maintenance due dates.

SaaS Enablement:

Leveraged expertise in cloud and DevOps to enable a Software as a Service (SaaS) model for easy access and scalability.

Result

  • Reduced 90 hours a month spent by end-clients searching for assets.
  • Helped 65% of end-clients who struggled to manage certification and monitoring maintenance due dates.
  • Created a SaaS-based revenue stream.
  • Significantly improved productivity of client companies.

Technologies

  • AngularJS
  • JavaScript
  • HTML
  • CSS
  • Java
  • Hibernate

CASE STUDY 4

Accelerate Cloudification and Refactoring of Data Integration Platform with Containerization on Public Clouds

Client

The client provides a remotely configurable software application designed for Microsoft Windows-based platforms, offering intelligent convergence of network-aware assets.

Client’s Need

The client needed to refactor its Data Integration platform to improve scalability through native cloud features.

Solution

Docker Images Creation:

Built Docker images for both the server instance and lightweight web application interface.

Kubernetes Setup:

Configured and deployed Kubernetes container clusters on-premises and in Microsoft Azure.

High-Availability Setup:

Explored and analysed Apache Ignite for high availability and cluster configuration.

Auto-Scaling Testing:

Tested auto-scaling by spawning multiple nodes within the cluster.

Result

  • Cloudification and containerized deployment
  • On-demand node scalability enabled

Key Services

  • Dockerization
  • Cloud Deployment
  • Quality Engineering

Technologies

  • Docker
  • Kubernetes
  • Azure Kubernetes Service (AKS)